DAR Group – Frequently Asked Questions (FAQ)
GENERAL
DAR is a design, architecture, and manufacturing group based in Kuwait, offering smart digital solutions for interior design, with a special focus on customized furniture like cabinets.
We offer:
- AI-powered cabinet design system
- Custom furniture production
- Interior design consultation
- Fit-out project execution
- Smart digital platforms for user interaction
Our headquarters is in Kuwait City. Specific office locations will be shared on our contact page.
Yes, you can schedule a visit through our appointment system or contact us directly.
DAR PLATFORM
Yes. To access and save your cabinet designs, you must register — ideally via your phone number (especially for users in Kuwait).
Yes. The platform is fully optimized for mobile and tablet use.
The total cabinet price is calculated live based on your design choices — including size, layout, materials, and finish.
Yes. You can save designs and return anytime to edit, reconfigure, or reorder them.
Most orders are ready in a few working days due to our automated production system. Delivery timelines depend on your location.
Yes. For custom or complex interior projects, you can contact our team directly.
ORDERS & SUPPORT
Once your design is finalized on the platform, you can confirm and place the order directly online.
We provide support via WhatsApp, contact form, and email. Our customer service is available to assist with design, ordering, and technical issues.
Changes or cancellations depend on the production stage. Contact support immediately if you need to modify your order.
Yes. We use trusted and secure payment gateways to protect your transactions.
PRIVACY & SECURITY
Yes. Your data is encrypted and only used for order processing and communications. We do not share your information with third parties.
Yes. You can read our full Terms & Conditions and Privacy Policy on our website before placing any order.